Refund policy

Hand Hatched Studios Return Policy

At Hand Hatched Studios, every single item is custom-printed and made to order just for you. Because we do not hold physical inventory, we are unable to accept returns or exchanges for change-of-mind or incorrect size selection.

This mindful, made-to-order approach allows us to deliver high-quality, unique designs while preventing unnecessary waste. To ensure you love your order, please double-check our size guides on the product pages before checking out.

Damaged, Defective, or Incorrect Items

While we hold our production to the highest standard, mistakes occasionally happen during printing or shipping. If your item arrives damaged, has a clear printing error, or is the wrong item entirely, we want to make it right!

How to resolve an issue:

Do not return the item: Please do not ship the package back to us or the return address listed on the mailer, as automated warehouses cannot process them.

Send us a photo: Email our support team with your order number and a clear photo showing the damage or printing defect.

Get a replacement: Once we verify the issue, we will happily send you a free replacement or issue a full refund to your original payment method. All claims must be submitted within 14 days of delivery.

Need Help?

If you have any questions about a specific fit, fabric, or design before you buy, please reach out to our team—we are always happy to help you find your perfect piece!